Survey: Administration and management charges in Home Care Packages

The Australian Government is committed to capping how much Home Care Package (HCP) recipients can be charged in administration and management charges.

Your input is important and will help us to find ways to reduce HCP administration and management charges while supporting recipients, carers, providers and their businesses.

We have developed a survey that should take no more than 20 minutes to complete.

You can take the survey on the department’s website.

Please share this link with others, so they can have their say too.

This survey will close on 14 August 2022.

If you are unable to access the survey online, please call 1800 318 209, and a representative will send you a printed copy of the survey to complete with a reply-paid envelope.

If you have any questions about the survey, please send us an email at

Take the survey

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