Aged Care Quality and Safety Commission Independent Capability Review

Audience: Older Australians, carers and families, Aged care workers, Providers (i.e service administrators, owners), Aged care experts and peak organisations

Topic: Home care, Residential quality and safety

Location: Online

Time: 2 hours

Consultation undertaken by: Aged Care Quality and Safety Commission Independent Capability Review support team

Contact name: Katie Holm

Contact email:

Further information

The review of the Aged Care Quality and Safety Commission is being conducted by Mr David Tune AO PSM, former Secretary of the Australian Department of Finance.

The review is being undertaken in response to recommendations 10 and 104 of the Royal Commission into Aged Care Quality and Safety.

The review will ensure the regulator has the necessary resources and skills to meet its regulatory responsibilities.

It will identify improvements to support the aged care regulator to undertake strong regulatory activities, embed best practice, increase accountability and to enhance its quality and prudential activities.

The review will consider the full spectrum of regulatory functions across in-home care and residential aged care services including:

  • the safety and protection of older Australians

  • risk monitoring and management

  • quality monitoring and reviews

  • compliance intervention

  • accreditation

  • approval and audit

  • financial and compliance reporting

  • complaints management and resolution

  • education – of people using aged care services and providers

  • engagement/communication with the broader community.

Get involved

Public submissions to the independent review support team are now open until 2 December 2022.

Please visit the Independent Capability Review of the Aged Care Quality and Safety Commission page on the Consultation Hub for more details.

Older Australians

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Aged care workers and providers

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.