Consultation open on a new model for regulating aged care

Audience: Older people, carers and families, Aged care workers, ​Providers (i.e service administrators, owners), Aged care experts and peak organisations

Topic: Home care, Residential care, Regulation and legislation

Location: Online

Time: Complete the short survey (15 minutes) or detailed survey 2+ hours

Contact name: Assistant Secretary Caroline Turnour

Contact email:

Further information

The department is seeking feedback from all interested stakeholders on A new model for regulating Aged Care, Consultation Paper No.2: Details of the proposed new model by 5pm AEST, 23 June 2023.

The department is developing the new model in response to the Royal Commission into Aged Care Quality and Safety findings.

The new model proposes changes to the way aged care is delivered to improve the quality of care for older people and prevent, detect and correct poor provider performance.

We invite you to have your say.

Visit the Aged Care Engagement Hub – regulatory model page to read the consultation paper and share your feedback. You can also watch the webinar recording, view the presentation slides and read the frequently asked questions.

We’re hosting a webinar on 9 May 2023 at 2-3pm AEST with a live Q&A session to discuss the model and answer your questions. Register to attend here.

You can also register your interest in participating in workshops on the design of the new model, planned to be held in June 2023.

Older Australians

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.