Safe and high quality care

As an older Australian, you have a right to safe and quality aged care that supports your health and maintains your dignity and quality of life.

A new approach to regulating aged care

A well-functioning aged care system needs to be supported by contemporary regulation, which ensures that aged care services are high-quality and safe. We are developing a new regulatory model that will be people-centred and risk-proportionate based on best-practice principles. It will drive continuous improvement in the aged care sector.

Reviewing Aged Care Quality Standards

The Aged Care Quality Standards define what good care should look like. We are urgently reviewing the Quality Standards, and aim to improve them with a focus on key areas, such as dementia, clinical care, governance, diversity and food and nutrition.

Painting a picture with data

We are working with consumer groups, other government agencies, researchers and providers to develop an Aged Care Data Strategy. This will set out an agreed vision for the future national aged care data system. It will support people to make informed choices about their care, and help to manage, monitor and improve the quality and safety of aged care.

Star Ratings will help older Australians and their families decide which residential aged care service best fits their needs.

Growing a capable and committed workforce

A skilled, diverse and valued workforce is needed to provide high-quality care. We are working on a range of solutions to boost workforce numbers and increase the skills of workers, including:

  • supporting a real wage increase for workers

  • additional TAFE and university training places, graduate and clinical placement programs, scholarships and additional payments

  • migration pathways for qualified, experienced workers

  • more training, especially in the areas of dementia care, palliative care, and infection and prevention control

  • registered nurses onsite 24 hours a day, 7 days a week in aged care homes from July 2023

  • ensuring aged care providers deliver on average 215 minutes of care per day from October 2024.

Transparent, accountable and financially sustainable services

Changes made to legislation in August 2022 will improve the care, pricing, transparency, accountability, financial management and sustainability of aged care providers. The changes to legislation will enable:

  • the new Australian National Aged Care Classification (AN-ACC) funding model to come into effect on 1 October 2022. AN-ACC offers a more equitable approach to funding that better matches funding with the costs of delivering care

  • a new body, the Independent Health and Aged Care Pricing Authority, to provide advice on aged care prices

  • an updated Financial and Prudential Monitoring, Compliance and Intervention Framework to provide government with greater oversight of the financial risks faced by the sector. The framework will also help ensure providers meet their obligations to refund deposits to residents in residential care

  • new governance and quarterly reporting requirements, which place greater accountability on service providers to be transparent.


Get involved

There are a range of ways you can be involved in the reforms, including surveys, webinars, online workshops, consultation papers and face-to-face events.

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Older Australians

Subscribe to our monthly newsletter EngAged, for updates on changes to aged care, news from the Council of Elders and alerts about upcoming consultation activities.

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Aged care workers and providers

Subscribe to our weekly newsletter Your Aged Care Update, for news and alerts about the aged care reforms, and information for the sector.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.