What we’ve heard
On this page, we will keep you up to date with how your feedback has informed the aged care reforms. Content will be published progressively throughout the consultation process, so please keep checking back in. Thank you for your involvement in improving services for senior Australians.
Read about outcomes from the Department of Health and Aged Care’s Sector Support and Development (SSD) consultation on the activities for 2022-23
14 July 2022
Read about how older Australians, aged care providers and peak organisations are shaping new quality indicators for the National Aged Care Mandatory Quality Indicator Program (QI Program).
27 June 2022
We asked the My Aged Care Screening and Assessment Workforce about the current training model and learning platform. More than 800 people provided feedback; read about what we heard.
27 June 2022
Read some of the key things we’ve heard from our consultations with senior Australians, aged care stakeholders and technical experts, about what is important in the design of high quality residential aged care accommodation.
10 June 2022
This summary outlines key findings from our public consultation about how to implement proposed requirements to strengthen approved aged care provider governance arrangements.
29 March 2022
Over 3,500 people attended a webinar to hear more about the Support at Home Program, the status of program regulation development and upcoming consultation opportunities.
25 March 2022
Learn how feedback given at this webinar will inform future engagement on the Commonwealth Home Support Programme (CHSP) extension.
23 December 2021
Read about key findings from a survey of 800 CHSP providers about their readiness for the move to payment in arrears and the one-year extension.
23 November 2021
This summary outlines key findings from our consultation with stakeholders about the expansion of the Serious Incident Response Scheme from residential aged care to in-home aged care services from 1 July 2022.
20 October 2021
Over 1,000 people took part in focus groups and online surveys to help evaluate the Aged Care Quality Standards in August 2021. Insights from this evaluation will inform the Quality Standards review project
28 September 2021
The Department of Health’s aged care reforms webinars were attended by thousands of people, primarily aged care workers in the industry. The insights gained included how they want to be engaged going forward and how they wanted the reforms implemented.
9 July 2021