10 Questions to Ask about residential aged care

There are four colorful informational pamphlets, each with "10 Questions to Ask" about different aspects of residential aged care, including staffing, facilities, cultural needs, and considerations for Aboriginal and Torres Strait Islander peoples.

10 Questions to Ask is a series of leaflets written by nurses, doctors and experts with experience in aged care.

Each leaflet focuses on an individual aspect of care to increase your knowledge and make the transition into residential aged care smoother.

These leaflets are useful when you are:

  • searching for a high quality residential aged care home
  • reviewing the quality of your current residential aged care home
  • deciding between two residential aged care homes that appear similar.

The leaflets are available in a range of languages, including Aboriginal and Torres Strait Islander languages, to help you ask the right questions about residential aged care.

Visit 10 Questions to Ask for more information and to download the leaflets in your language.

You can also compare the quality of aged care homes and view their specialisations and Star Ratings, using the ‘Find a provider’ tool on the My Aged Care website.

The 10 Questions to Ask leaflets were created by the NSW Aged Care Roundtable with support from the Multicultural Communities Council of Illawarra, Partners in Culturally Appropriate Care NSW and ACT, and a number of other contributors.


Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean older Australians will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.