New Support at Home program to roll out in two stages

A healthcare professional, in a white uniform, sits facing an older man. They are in a homely setting, with the man dressed in a sweater and plaid shirt. They are holding hands across a table, suggesting a moment of care or comfort.

The new Support at Home program will be delivered in two stages to minimise disruption and ensure older people continue to receive the support they need to live independently at home.

  1. From 1 July 2025, Support at Home will replace the existing Home Care Packages Program and Short-Term Restorative Care Programme.
  2. The Commonwealth Home Support Programme (CHSP), which provides entry levels services to older people, will transition to the new program no earlier than 1 July 2027.

Making sure providers have time to adjust to the new business system and payment arrangements means less disruption for people currently receiving services.

This will be particularly important for people currently receiving CHSP services from local councils and community-based providers who have raised concerns about transitioning to Support at Home from July 2025.

Under the new program, older people will have better access to services, equipment and home modifications to help them live happily and safely in their own home.

Current in-home aged care programs will continue operating as normal until they transition into the new program.

For more information visit the reforming in-home aged care page on our website.

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean older Australians will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.