New tool for aged care assessments

An image showing an older person being assessed by a healthcare professional.

We are establishing a Single Assessment System to make it easier for people to access aged care and adapt services as their needs change.

The Integrated Assessment Tool started on 1 July 2024. It is the first stage of introducing the Single Assessment System.

The tool allows aged care assessors to collect more information during an assessment and make sure recommendations and referrals suit a person's current needs.

There are no changes to eligibility requirements or referrals to urgent services.

If you are waiting for an aged care assessment or reassessment, you don't need to be familiar with the changes. Once you are referred to an assessor, they will explain the process to you, including how the Integrated Assessment Tool works.

Someone from an assessment organisation will call you within 2-6 weeks of being referred for assessment. They will confirm your needs based on information you have already provided to My Aged Care.

Learn more about the Integrated Assessment Tool and its benefits.


Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

Subscribe to our aged care newsletters and mailing lists

Sign up for regular updates on changes to aged care, open consultations and news for aged care providers.

SIGN-UP

The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.