New volunteering in aged care resources

A group of three people are engaging in conversation at an outdoor table setting, with a waitress standing beside the table, smiling as she interacts with them. The setting appears relaxed and is likely at a café or a casual dining area, surrounded by green plants.

Volunteers are an essential part of the aged care system. They help older people stay connected with their community and reduce feelings of isolation and loneliness.

All the information you need about volunteering in aged care is now in one place.

We listened to responses from the 2023 Volunteers in Aged Care Survey and created resources to improve volunteer training and support.

Resources include:

  • what volunteering involves and who can become a volunteer
  • why volunteering can mean so much to older people and the volunteers who support them
  • how to get involved
  • information on the training and support available to aged care volunteers.

If you are an aged care volunteer or an older person, check out Volunteering in aged care.

More information

We want to hear your good news stories about volunteering in aged care. These stories will celebrate and recognise the incredible work and innovative approaches of volunteers and volunteer managers. You can share your stories online or contact the team at

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean older Australians will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.