Reducing the cost of buying continence products

An older man and a younger man are sitting at a wooden table, looking at a tablet screen together. The table has a bowl of fresh citrus fruits, and the setting appears to be a cozy home interior

More than 4.8 million people in Australia have a bladder or bowel problem.

Incontinence is one of these issues and affects many older people.

The Continence Aids Payment Scheme (CAPS) is an Australian Government program that provides a payment to people with permanent and severe incontinence to help with some of the costs of buying continence products.

You can now apply for yourself online for CAPS through MyGov or with the Express Medicare mobile app.

If applying on behalf of someone else you still need to use the paper form, which can be downloaded or ordered online.

You can buy any continence products you need with CAPS funding. Ask your health professional about what types of products will best suit your needs.

The Continence Foundation of Australia has a list that may help you to choose the best products for you.

If you have questions or need support with continence issues, you can call the National Continence Helpline on 1800 330 066. The helpline is staffed by a team of continence nurse advisers and is available to anyone in Australia. It operates from 8am to 8pm (AEST) Monday to Friday.

Learn more about CAPS and how to apply on Service Australia’s website.

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.