Reminder to update your financial details

A group of people of different ages sit around a table playing a game

Are your personal and financial details up to date with Services Australia or the Department of Veterans’ Affairs (DVA)?

Services Australia reviews aged care fees about once a month to check you are paying the right amount for your current circumstances. If your fees change, Services Australia will send you a letter to let you know. Your aged care fees can change when your personal or financial circumstances change.

The changes you need to report include:

  • a change in marital status
  • a protected person, such as a partner or dependent child, moving out of your home
  • a change in your income
  • a change in your assets – this includes the payment of a refundable accommodation deposit (RAD) or refundable accommodation contribution (RAC) for accommodation.

If your, or your partner's, circumstances have changed, you should tell the agency that did your means assessment – Services Australia or DVA.

Keeping your information up to date means you are paying the right amount. It also helps prevent you from being charged more than you should.

To update your details, visit the Services Australia website or call DVA on 1800 838 372.

Read more about how changes can affect residential aged care fees on the My Aged Care website.

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

Subscribe to our aged care newsletters and mailing lists

Sign up for regular updates on changes to aged care, open consultations and news for aged care providers.


The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.