Results of the latest survey for older people
The Aged Care Reforms Survey for Older People gives older people, their families and carers the chance to provide feedback on what they know about the changes happening in aged care.
The survey was open between February and April 2024.
We received 3,729 responses, the highest response to date.
We read and analyse every comment in the survey and thank you for the time you have taken to respond.
What we heard
People are aware of many positive changes in aged care, including:
- 15% wage increase for many aged care workers
- 24/7 registered nurses in residential care
- improved food quality
You are less aware of:
- the Council of Elders
- face-to-face support for accessing aged care
- the Serious Incident Response Scheme (SIRS)
We learned that older people, their families and carers want more information on:
- changes to in-home aged care
- accountability and transparency of aged care services
- improving access to aged care services
What we're doing
We are using your feedback to improve the way we communicate the changes to aged care, including the areas you are less familiar with and want to know more about.
Every person in Australia should feel confident about accessing high quality and safe aged care, when and where they need it.
We hope to hear from you in our next survey in August 2024. The survey link will be shared on the Aged Care Engagement Hub.
Let's change aged care, together
Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.
The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.
To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.