Results of the latest survey for older people

Two older women walking a dog on a path surrounded by lush greenery. They are wearing blue hats and casual clothing, enjoying an outdoor activity together.

The Aged Care Reforms Survey for Older People gives older people, their families and carers the chance to provide feedback on what they know about the changes happening in aged care.

The survey was open between February and April 2024.

We received 3,729 responses, the highest response to date.

We read and analyse every comment in the survey and thank you for the time you have taken to respond.

What we heard

People are aware of many positive changes in aged care, including:

You are less aware of:

We learned that older people, their families and carers want more information on:

What we're doing

We are using your feedback to improve the way we communicate the changes to aged care, including the areas you are less familiar with and want to know more about.

Every person in Australia should feel confident about accessing high quality and safe aged care, when and where they need it.

We hope to hear from you in our next survey in August 2024. The survey link will be shared on the Aged Care Engagement Hub.

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.