See how much aged care providers spend on care, food, wages and more

The image shows three individuals around a table with a bowl of citrus fruits in the foreground. An older man and woman are looking at a tablet screen, showing interest and engagement, while a younger man in a blue polo shirt, presumably a tech support worker given his embroidered badge, is explaining or assisting them.

Older people, their families and carers can now see how much aged care services are spending on care, food, wages and more. You can access this information through the ‘Find a Provider’ tools new ‘finance & operations’ tab on My Aged Care.

Publishing this information provides greater transparency on what aged care providers spend their money on. Older people and their carers can use this information to compare providers and make an informed choice about which aged care service suits their needs.

Published provider information includes:

  • income and expenses
  • food preparation
  • activities to support an inclusive environment
  • diversity of a provider’s governing body
  • feedback, complaints and improvements
  • surplus or deficit position
  • average hourly wage rates for registered nurses, enrolled nurses, personal care workers and assistants in nursing, and home care workers.
  • an extract from a statement by the governing body about whether the provider meets its requirements and responsibilities under aged care legislation, as well as information about any non-compliance
  • service provision and use.

Visit My Aged Care and access the ‘Find a Provider’ tool to see this information, along with Star Ratings.

There are guides to understanding and using this information available through My Aged Care.

Let's change aged care, together

Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.

The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.

To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.