Star Ratings for aged care homes
Are you or a loved one considering residential aged care? Finding an aged care home can be challenging but it's important to find a home that best meets your needs.
Star Ratings is a great place to start your research to help you make a more informed choice -- you can compare the quality of care, safety and services of aged care homes across Australia.
Each home receives an Overall Star Rating and ratings against four sub-categories:
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Residents' Experience is based on anonymous feedback from people living in aged care homes-- around 20 per cent of residents are surveyed each year.
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Compliance is how well the home is meeting its obligations to provide safe, quality care and services.
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Staffing measures the amount of care provided to residents by registered nurses, enrolled nurses and personal care workers.
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Quality Measures look at important indicators of the quality of health care including pressure injuries, unplanned weight loss, falls, the use of restrictive practices such as physical restraint, and how medicines are used.
Based on performance, aged care homes receive an Overall Rating of between 1 and 5 stars - the more stars, the better the quality and safety of care.
You can filter homes by rating as well as the things that are important to you, like specialised care, health support, language and faith.
In addition to using Star Ratings for your research, you can also contact each home directly for more information on yours or your loved one's specific needs and to check availability.
Find out more about Star Ratings and access information and resources including translated materials.
Let's change aged care, together
Every Australian should feel confident about accessing high quality and safe aged care, when and where they need it.
The changes mean Older people will have greater choice and control, services that respect and meet their needs, and support to stay independent as they age.
To find out more and help design the changes, visit the Get Involved page or call 1800 318 209.